Return and refund policy

Thank you for your purchase. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, you can return it to us. Please see below for more information on our return policy.

RETURNS
To be eligible for a refund, you must return the product within 14 calendar days of purchase. The product must be in the same condition in which you received it and undamaged in any way.

RETURN PROCESS
To return an item, please contact Customer Service for a return address. Once the address is received, place the item securely in the original packaging and [include your proof of purchase].

In some cases, the return costs are free. If you return an item whose reason is not the result of a delgadant.com, error, the cost of the return will be deducted from your refund.

REFUNDS
Having received your return and inspected the condition of your item, we will process your return or exchange. Please allow at least 14 days from receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS
The following items cannot be returned or exchanged:

perishable items
intimate
gift cards
Personalized items
Digital Products
For defective or damaged products, please contact us using the details below to arrange a refund or exchange.

QUESTIONS
If you still have questions or concerns, please contact us at the Support Center