Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.

RETURNS
To be eligible for a refund, you must return the product within 30 calendar days after your purchase. The product must be in the same condition as when you received it and undamaged in any way.

RETURN PROCESS
To return an item, please contact Customer Service for a return address. Once the address is received, place the item securely in the original packaging and [include your proof of purchase].

In some cases, return shipping costs are free. If you return an item for a reason other than the result of a manufacturing error, delgadont.com, the cost of the return will be deducted from your refund.

REFUNDS
Having received your return and inspected the condition of your item, we will process your return or exchange. Please allow at least 30 days from receiving your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

If the order cancellation is initiated before the delivery time and within the period specified by the website for order cancellation, the order may be cancelled;
Return Instructions: The package must contain the order number, reason for return, and other information

Once the order is placed, we will process it within 2-3 days.

Return address:

Country: China
Province: Guangdongsheng
City: Dongguanshi
Address: Xiaobaiju Supply Chain, 4th Floor, Building B, Kesui Jingu, No. 1 Dongfeng West Road, Dali Village, Qingxi Town
Counter: Du Zuojun (Qyq)
Zip code: 523648

EXCEPTIONS
The following items cannot be returned or exchanged:

perishable items
intimate
gift cards
personalized items
digital products
For defective or damaged products, please contact us using the details below to arrange a refund or exchange.

QUESTIONS
If you still have questions or concerns, please contact us at the Support Center